FAQ

🕯 What does the Ünoë Box contain?

Each box contains between 5 and 6 sensory and natural products:
an organic tea or infusion, a cosmetic treatment, a wellness accessory (mist, candle…), a printed notebook or ritual, and sometimes a surprise.

📦 Can I personalize my box?

Yes, you can create your own box according to your wishes via the "Create my personalized box" option on the website.
You choose the products, and we carefully prepare your box.

🎁 Can I give a box as a gift to someone?

Absolutely. You can:

• Offer a unique box
• Offer a subscription of 1 to 6 months
• Add a personalized message or an inspiration card

🧘♀ Is this a mixed box?

Yes, Ünoë is a unisex, sensory and inclusive brand.
The products are suitable for both women and men.

🌱 Are the products natural or organic?

Yes, we select natural products, often certified organic, made by French or European artisans.
We prioritize handmade products, quality, and ethics.

Where are the products manufactured?

The majority of products are made in France or Europe, in artisanal workshops, with carefully chosen ingredients.

♻ Is the packaging eco-friendly?

Yes. Our boxes are made from recycled or recyclable cardboard, the containers are durable, and we avoid over-packaging.

 Is local delivery by Ünoë free and under what conditions?

Local delivery slots

Weekdays: after 6 p.m.

Weekends: during the day (subject to availability)

Each order is carefully prepared and delivered directly to your door, so that your Ünoë wellness moments are always a delicate and refined experience.

🕒 What are the delivery times?

📍 In France: 2 to 5 business days
🌍 Internationally: depending on the destination

💌 Can I subscribe without commitment?

Yes. The monthly subscription is commitment-free. You can suspend or cancel at any time from your customer account.